RSi

When a massive healthcare system with nearly 20 hospitals needed scalable Patient Scheduling and Customer Service in 2020, RSi delivered excellence. RSi has transformed complex operations for a high volume of inbound accounts into a local, personalized experience. With Quality Assurance and Patient Survey scores that have rated 95%+ for years (and at 100% for the past 18 months), we helped this healthcare giant prove that big healthcare systems can deliver patient experiences that feel local, personal, and “small.” Want to hear more? Ask Us.

Today, we honor and thank our veterans. 🇺🇸 On Veterans Day, we recognize the courage, commitment, and sacrifices of all who have served in our nation's Armed Forces. We are deeply grateful for the contributions veterans have made both during and beyond their time in service. To our RSi colleagues, families, and community members who are veterans, we express our sincere gratitude. Your dedication to our country inspires us every day. Please join us in honoring all veterans today. Thank you for your service. #VeteransDay #ThankYouVeterans #Gratitude #ServiceAndSacrifice

We love this conversation between Trend Health Partners' CEO, Sarah Armstrong and our Chief Client Officer, Estelle Barnes! Catch the excerpt clip below and watch the full interview here: https://lnkd.in/g4HZJqjf #HealthcareHarmony #rsircm

This recent interview featuring our CEO, Brent Rollins, offers those who may not know much about RSi an illuminating glimpse into what we do well and what is most important to our leaders as we manage incredible growth. For our devoted clients, employees, and other brand ambassadors, Brent’s unfiltered, humble, and authentic voice will be a reinforcement of what we know and trust about RSi. Check it out!

Do rising costs, declining reimbursements, and operational inefficiencies plague your revenue cycle like a ghost in the machine? At RSi, we exclusively work with healthcare providers to achieve real, measurable improvements in the areas that matter most. No tricks, no flashy claims - just reliable, repeatable ROI that delivers results (and maybe even feels a bit like magic). Ready for a treat? Happy Halloween! #happyhalloween #notricksalltreats #roi #basketfullofgoodies #clientlove #rcmstrategies

Thank you, Insights Care, for showcasing RSi's Senior Vice President of Consumer Operations, Bob Ellison, in this recent edition. Bob has served RSi for over 15 years in numerous capacities, playing a key role in the tremendous operational growth RSi has achieved during that time. He is responsible for all consumer-facing operations including Early-Out/Self-Pay, Enrollment & Eligibility, Bad Debt Collections, and Revenue Cycle Support Services. Bob also serves as a culture and innovation warrior for RSi - just wait to see what he unveils later this year! The linked article offers Bob's tenured perspective on the real challenges that his longtime clients face, offering credible and concrete insights to help ease these burdens. Enjoy the read. #leadershipmatters #forwardthinking #healthcare #revenuecyclemanagement #bestpractices #clientvendorrelationships

Technically, RSi already "went purple" as a brand, but we're also embracing our power color in salute to National Domestic Violence Awareness Month. Our Human Resources team developed a handy guide just for our workforce on domestic violence resources, including RSi's complimentary Employee Assistance Program (EAP). And employees across the company shared their support for National Resource Center on Domestic Violence's programming this month by wearing purple. #topworkplaces #RSigoespurple4DV #rsircm #peoplematter #healthcare #revenuecyclemanagement

In addition to National Boss's Day, today is also World Food Day AND the launch of our annual RSi Cares Holiday Pantry Stocking Campaign. Our employees around the country participate in gathering pantry items, gift cards, and other items for those who need a little extra help. It's an excellent time of year to give back and offer a hand up via local food pantry organizations. To learn more about World Food Day, visit FAO. Thank you in advance to our generous employees who support their communities "like a boss"! #worldfoodday #sdoh #rsicares #communityengagement #healthequity #topworkplaces #foodheroes #socialjustice #revenuecyclemanagement #healthcare #likeaboss #employeeengagement C: RSi Enrollment Services (formerly Invicta Health Solutions)

Reminder to HFMA Region 2 professionals: Join our very own Estelle Barnes, as well as Kari Cornicelli, FHFMA, CPA, for an interactive session on "The Cost of Incivility" at the upcoming Region 2 HFMA 2024 Annual Fall Conference in New York. There is still time to register for the conference, which starts on October 16, and to hear from Estelle and Kari during their session on Friday. Register here: https://lnkd.in/exRCq4Wb #leadershipmatters #civilitymatters #rsircm #hfma #alwayslearning #revenuecyclemanagement #healthcare #hospitals

The past several weeks have been immensely difficult for many people across the country due to recent weather disasters. One of the best benefits investments a Top Workplaces employer can make is the provision of a solid Employee Assistance Program (EAP). For example, RSi's EAP provides these cost-free services to our workforce: Unlimited Telephonic Counseling Face to Face visits with a Counselor Marriage Counseling Financial Counseling Family Resources Legal Counseling Eldercare Childcare Resources Wellness Community/Resource/Support Groups 24/7/365 Online Database Remember, the whole person comes to work (virtually or in-person), whether that includes living a community recently devastated by weather disasters, household challenges, or other mental health challenges. Today may be a good day to explore benefits available to YOU! #rsircm #aplayers #topworkplaces