Managing Team Conflict
With Amy Gallo
Liked by 757 users
Duration: 57m
Skill level: Intermediate
Released: 9/13/2023
Course details
In any group of people, conflict is a natural part of the dynamic. How leaders choose to manage inevitable disagreements can make the difference between a dysfunctional team and a successful one. In this practical course, conflict expert Amy Gallo teaches you how to handle conflict as a people manager. Explore key skills, including: how to create the conditions for healthy conflict, how to coach your team through disagreements, how to manage yourself throughout the process, and how to follow up afterwards. Learn how to keep conversations collaborative and not combative, create psychological safety for your team, preempt future conflicts, encourage your team to repair relationships, and more.
Skills you’ll gain
Earn a sharable certificate
Share what you’ve learned, and be a standout professional in your desired industry with a certificate showcasing your knowledge gained from the course.
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Showcase on your LinkedIn profile under “Licenses and Certificate” section
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Download or print out as PDF to share with others
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Share as image online to demonstrate your skill
Meet the instructor
Learner reviews
Contents
What’s included
- Test your knowledge 4 quizzes
- Learn on the go Access on tablet and phone
- Stay up to date Continuing Education Units
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