Managing Conflict in a Remote Work Environment
With Amy Gallo
Liked by 608 users
Duration: 52m
Skill level: General
Released: 6/15/2022
Course details
All of us navigate workplaces full of competing interests, clashing personalities, limited time and resources, and fragile egos, which can result in conflict. Handling disagreements and tensions can be challenging when you’re in the same space as your coworkers, but it’s even more complicated when you’re working virtually. Whether you’re exchanging snarky emails, openly disagreeing on a video call, or wondering whether your colleague is giving you the silent treatment, it’s frustrating and sometimes painful. In this course, workplace expert Amy Gallo goes over how to handle conflicts in a virtual or hybrid work environment. Amy helps you understand remote conflict, avoid it when it’s not necessary, and address it effectively when it arises. She shows you how to plan your response, including when to respond and when to let it go. Plus, Amy walks you through following up after a remote conflict to mend relationships and build stronger relationships.
Skills you’ll gain
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Meet the instructor
Learner reviews
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Craig Finelli
Craig Finelli
Regional Manager Northeast/New England/Mid Atlantic Territories at illy caffè North America, Inc.
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Victor Enebeli
Victor Enebeli
Experienced Scrum Master | Continuous Improvement Advocate | Professional Scrum Master | Agile Process Expert | Team Collaboration Enthusiast |…
Contents
What’s included
- Learn on the go Access on tablet and phone
- Stay up to date Continuing Education Units
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