You're faced with a challenging client. How do you show empathy while keeping a professional distance?
Dealing with challenging clients in social work requires a mix of empathy and professionalism. Here’s how you can show empathy while keeping a professional distance:
- Actively listen: Ensure the client feels heard by reflecting back what they say, which builds trust.
- Set clear boundaries: Explain your role and the limits of what you can do to manage expectations.
- Use compassionate language: Validate their feelings without compromising your professional stance.
How do you handle challenging clients? Share your strategies.
You're faced with a challenging client. How do you show empathy while keeping a professional distance?
Dealing with challenging clients in social work requires a mix of empathy and professionalism. Here’s how you can show empathy while keeping a professional distance:
- Actively listen: Ensure the client feels heard by reflecting back what they say, which builds trust.
- Set clear boundaries: Explain your role and the limits of what you can do to manage expectations.
- Use compassionate language: Validate their feelings without compromising your professional stance.
How do you handle challenging clients? Share your strategies.
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business is business and cup of tea is cup of tea. Keep doing good things, it will take time but performance and continuous good attitude will impact.
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