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FAQs
Does GameStop offer free shipping?
Yes, if your order is over $59, then shipping is free at GameStop. Shipping takes between 1-3 days to get your order to you so you don’t have to wait too long for your goodies. FedEx will deliver your order, and a signature will be required from someone in your home.
What is GameStop Power Up Rewards?
GameStop Power Up Rewards is a rewards program for GameStop customers. when you Sign up you'll immediately receive $10 of in-store credit with an additional $5 bonus each month. For every purchase you make, you'll earn 2% of the cost back in the form of points. Membership also includes a free subscription to Game Informer magazine and exclusive access to next-gen consoles as soon as they’re restocked.
Does GameStop offer a click & collect service?
Yes, GameStop offers a free click & collect service called ‘‘Pick Up At Store’. How it works is you order online, select ‘Pick Up At Store’ at the checkout, wait for your ‘Ready for Pick Up’ email (that you must show when you go to the store) and then head to the store to collect and pay for your item.
Does GameStop price match?
Yes, GameStop will price match against select retailers such as Amazon & Best Buy. In order to qualify for a price match the shipping must be included in the total price and the final decision lies with the store manager.
What is GameStop's returns policy?
For new items, you have 15 days from receipt of shipment to return or exchange it. For used items, you'll have a 7-day window to return or exchange them. You can return online orders at a GameStop store free of charge, or a shipped return costs $8.99. To begin the returns process, head to the returns page on the GameStop website, head to a GameStop store or call 1-800-883-8895.
How do I contact GameStop customer service?
There are a number of ways to get in touch with GameStop's customer service. You can either email care@gamestop.com, call 1-800-883-8895, fill out a contact form or start a live chat on the website.
Hints and tips
PowerUp Rewards Pro Membership: For $14.99 a year, you can join GameStop’s PowerUp Rewards Pro program. This membership can get you loads of great benefits, including a $10 welcome coupon and a $5 monthly coupon (so over the year you’ll get $60 worth of coupons!). You can use these coupons towards purchases made at GameStop. With the membership, you’ll also earn 20 points on every dollar you spend, get 10% extra on trade-ins, get a subscription to the Game Informer magazine and receive exclusive early access to new consoles, collectables and more. At the end of the year, if you choose to renew your membership then you'll get a bonus of 5000 points!
Sign up for the newsletter: The GameStop newsletter gives you to access exclusive deals, coupon codes and information on the latest events. The newsletter is completely free and is really handy if you’re always on the hunt for a gaming deal.
Shop GameStop Deals: Head to the GameStop ‘Deals’ page for the latest offers from GameStop. This is the page to pick up the biggest bargains, and you’ll find flash sales, seasonal sales and the clearance sale.
Trade-ins: If you’ve got some old electronics and games lying around you can make a bit of money with GameStop trade-ins. You can find out the value of your product online and then take it to a physical GameStop shop where you can choose between getting cash or in-store credit. Top tip: you get more value for your items if you choose to get in-store credit.
How to use GameStop coupon codes
1) Check out our GameStop promo codes, we keep this page up to date with the latest offers.
2) Once you’ve found the coupon you’d like to redeem, press the ‘Get Code’ button. A pop-up box will appear once you’ve clicked the button.
3) This will reveal the code and open the GameStop website in a new tab. Click the ‘Copy’ button to copy the code.
4) It’s now time to do your GameStop shopping. Once you have everything, head to your cart. On the cart page, click the ‘ENTER PROMO CODE’ button underneath the order summary section, this will open a box where you can paste your code in.
How we source coupon codes
All the codes you see on PC Gamer have been sourced by our dedicated coupons team. Using our affiliate networks, partnerships with brands, and the world wide web, we track down the latest and best coupon codes and ways to save on your online orders. Our pages are updated multiple times a week, and our commercial team also uses their connections to negotiate exclusive codes with big name brands, so you can find all the best available codes and promotions listed in one place.
How we test coupon codes
To ensure that every code you see is ready to use, our team tests each one before uploading it to a page. Whether it's for free shipping, a multibuy offer, a student discount, or savings in the sales, we check that the code can be applied at the checkout and works as described. We don’t include any one-time or user-specific codes, so you haven’t got to worry about anyone else beating you to the punch, and you’ll find codes for products across all kinds of categories.
We also include all the information about a coupon, such as terms and conditions and the expiry date, on the page below the offer description. Simply click ‘Terms & Conditions’ and you’ll expand the code box, where you’ll be able to read any specific instructions or requirements associated with your chosen coupon. We do our best to update this information whenever any changes are made, with each page checked at least twice a week.
What to do if a coupon code doesn’t work
Despite our best efforts, sometimes coupons won’t work as expected. Expiry dates and terms and conditions can be changed by the retailer, or the code may simply no longer be accepted. Should you run into any issues, don’t worry - our customer service team is available to offer support.
The first port of call should always be to check the coupon’s terms and conditions to make sure you meet all requirements. Codes may be product-specific (i.e. 5% off gaming laptops), require a minimum order value (i.e. when you spend $50 or more), or need you to verify your status (i.e. verify with a valid military email address). Click the ‘terms & conditions’ text below the ‘Get Code’ button to view all available information.
If you’re still having issues once you’ve confirmed that you meet the necessary requirements, you can get in touch with our team by sending an email to coupons.pcgamer@futurenet.com. Include a summary of which code you tried to use, where you found it, and what went wrong, and we’ll reply as soon as we can to help out.
How we make money
PC Gamer earns money from its coupon pages through a commission model. We have deals in place with every retailer that has a corresponding coupon page on our site. When you shop with one of these retailers and use one of our codes to get a discount, the brand will pay us a percentage of the final order total in commission.
Using this model means that redeeming a discount through PC Gamer never costs you a thing. We don’t charge any fees to apply a code, and all our money is made directly from retailers, not our audience. You’ll only ever pay for the products or services you buy, with lower prices just as they’re described on the page.
If you're looking for more information on Tom's Guide coupons, you can also read more about How We Source Coupon Codes and How to Use Them on our dedicated page.
