About
Hiver is a Gmail-based customer service solution that helps teams across the organization collaborate on shared inboxes like services@, orders@, support@.
It’s the most frictionless, natural way for teams to handle customer email communication as it works right inside Gmail.
We're great for teams that want to manage customer communication right from their Gmail and Google Apps accounts.
Hiver is really simple to use, and yet very powerful. Most teams learn how to use it with zero or very little help, and within minutes.
Hiver helps over 1500 companies - ranging from new-age unicorns to traditional enterprises - deliver a better experience to their customers. Companies like Canva, Lonely Planet, Flexport, Pluralsight, Oxford Business Group, and Upwork, among others, are powered by Hiver.
This product is intended for
- Operations Manager
- Customer Service Representative
- Chief Information Officer
- Support Manager
- Customer Support Executive
- Customer Service Support Manager
- Manager of Customer Success