In order to enable Recruiter System Connect (RSC) or Candidate Relationship Management (CRM) Connect, LinkedIn requires some data from its customers. Learn more about what data is collected for RSC and CRM Connect, and how it’s stored, used, and protected.
There are three types of ATS data sets required for RSC functionality, which are securely transferred from your ATS system via LinkedIn APIs.
Required data for RSC:
- Job posting data, which empowers you to easily link candidates you’re considering in LinkedIn Recruiter to those within your ATS, matching them with the correct job requisition via the 1-Click job requisition drop down. Job posting data includes the job posting title, date, current state of the job posting (ex: open, closed, etc.), job posting URL, a description of the job posting, and the unique job posting ID within the ATS.
- Candidate profiles data, which matches candidates you’re considering in Recruiter with candidates in your ATS. Candidate data includes the first and last name of the candidate, unique identifier of the candidate within the ATS, candidate’s email address, and timestamp of the candidate in the ATS.
- Application data, which allows RSC users to see how candidates have moved through their job’s pipeline.
Required data for CRM Connect:
- Candidate profiles
- Talent pipelines
- Interactions
We’ll be using the data to improve the general Recruiter experience but won’t share or display your data with any other customer. We also don't use your ATS data to create or add new LinkedIn profiles or modify LinkedIn profiles with data viewable by other companies. Additionally, if you ask us to delete your data, we’d no longer use that data to improve our algorithms, but any improvements we made to general algorithms based on that data would persist. We have no plans to change this and if changes are made in the future, we’ll be clear and transparent about it. LinkedIn processes RSC and CRM Connect data to provide, support, and improve LinkedIn services to customers. The data is processed with the right security measures in place and in compliance with customers’ instructions. Customers control this data while LinkedIn is the data processor.
Note: LinkedIn doesn’t share or pool this data with other customers.
LinkedIn doesn’t have plans to change how data is processed. However, planned changes will be clear and transparent. If you are uncomfortable with the use of your data, you can remove the integration and purge it completely, unless there’s a legal obligation to retain the data. LinkedIn also uses industry recognized security practices to protect customer’s information residing on the LinkedIn platform.
Note: if you have the ATS-enabled Reporting package enabled, your LinkedIn account team will be able to view all LinkedIn Recruiter reports that are powered using this data in order to help you optimize your hiring strategy. Learn more about LinkedIn’s Customer Data Processing agreement and how LinkedIn is committed to keeping your data safe.
LinkedIn uses industry recognized security practices such as password protection, data encryption, application security, physical security, and secure networks to protect customers’ information residing on the LinkedIn platform.
For more information, please reach out to your LinkedIn relationship manager.
At this time, all customer data and personal data is stored in data centers in the United States.
LinkedIn complies with EU data regulations, including the European Union General Data Protection Regulation (GDPR), U.S. Swiss Safe Harbor Framework, and the Standard Contractual Clauses adopted by the EU Commission for residents of the European Union. The 1-Click Export feature, like the rest of RSC and CRM Connect, is designed to be used in a GDPR compliant manner. Members have control, via their privacy settings, over whether Recruiter customers can export stub profile data.
The goals of the GDPR are consistent with LinkedIn’s longstanding commitment to data protection and transparency. This is reflected in our focus on building data protection into our products, providing our members with control over their data, and being transparent about how we use member data. RSC and CRM Connect are built to enable customers to use it in a GDPR compliant manner. Customers are responsible for their own GDPR compliance. Specifically, as with Recruiter in general, customers should get advice from their own counsel regarding GDPR compliance on the following:
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Any personal data they may gather through Recruiter
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Ensuring the provision of personal data to LinkedIn is consistent with their obligations under GDPR
Regarding the 1-Click-Export feature of RSC and CRM Connect, LinkedIn members can control what they share with third-parties via the Privacy tab in their LinkedIn Settings. Therefore, we only show the 1-Click Export button for members that have not opted out from having their profile information (in the case of 1-click export, their “stub profile” - name, headline, current company, current title and general location) shared with third-parties.
RSC and CRM Connect also include “delete” functionality. This enables customers to satisfy data subject access requests for deletion. If a candidate requests a customer to delete their data, the customer could delete that candidate’s data from LinkedIn via the RSC or CRM Connect “delete” API as integrated with their RSC or CRM-enabled ATS.
Learn more about GDPR on LinkedIn.
LinkedIn is a members first organization and will always respect the privacy and settings of a member. Some members you try to export may have a setting selected on their profile that doesn’t allow their information on LinkedIn to go to third-parties. We value the privacy of our members, so we won’t allow their information to be exported through RSC or CRM Connect if they’ve selected this setting.
If you need further details regarding data privacy and RSC or CRM Connect, please reach out to your LinkedIn sales representative for this request.
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Learn more
- Hiring integrations in Recruiter
- Recruiter System Connect (RSC)
- Recruiter System Connect (RSC) – FAQ
- Candidate Relationship Management (CRM) Connect
- Candidate Relationship Management (CRM) Connect – FAQ
- LinkedIn Data Processing Agreement
- Recruiter System Connect Data Security
- Off-LinkedIn Visibility
- LinkedIn Talent Solutions and The General Data Protection Regulation (GDPR)