With Website Actions, you can set up new conversions and build retargeting audiences without requiring additional setup or code. Using the Insight Tag, Website Actions automatically collects and tags all the actions potential buyers perform on your website.
Learn about some common issues with Website Actions:
Unable to find a certain button or page on the Website Actions list
There are some cases where a button or a page won’t appear on your Website Actions list:
- Buttons that appear on iframes can’t be tracked.
- Buttons or pages with a low number of clicks or visits might not appear. This can include new buttons or pages you’ve recently added.
- Buttons or pages on a subdomain that doesn’t have the Insight Tag installed can’t be tracked and won’t appear on your list.
List of Website Actions is not available
If you don’t have any actions on your Website Actions list:
- Check to make sure the Insight Tag is installed correctly on your website.
- Make sure the Insight Tag has been installed for at least 24 hours.
- Ensure that you’ve had traffic on your website in the last 30 days.
- Refresh the page.
If you continue to have issues viewing Website Actions for your website, please contact our customer support team.
My Website Actions audience count is too low
When you create an audience using Website Actions and see an audience count significantly lower than the number of users on the Website Actions dashboard in Campaign Manager, this is typically due to the time period and the type of audience:
- Time period - The Website Actions dashboard displays the count of actions taken on your website in the last 30 days. The audience count shows the number of actions taken on your website starting when the audience was created.
- Type of audience - The Website Actions dashboard shows the total number of visitors to your website who performed the action. The audience count only shows the number of LinkedIn members.
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