How do insurers and repairers impact each other’s customer satisfaction scores? In this CollisionWeek interview, Maryling Yu, CCC’s VP of Marketing, unpacks key findings from the Moments of Truth study — like why clear communication and transparency matter more than ever. https://lnkd.in/gZyKGUWU
CCC Intelligent Solutions
Software Development
Chicago, Illinois 36,945 followers
About us
CCC Intelligent Solutions Inc. is a leading cloud platform for the multi-trillion-dollar P&C insurance economy creating intelligent experiences for insurers, repairers, automakers, part suppliers, lenders, and more. The CCC Intelligent Experience Cloud, powered by broad AI and an innovative event-based architecture, connects more than 35,000 businesses to power customized applications and platforms for optimal outcomes, and personalized experiences that just work. Through purposeful innovation and the strength of our connections, our technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at www.cccis.com.
- Website
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https://cccis.com/about/
External link for CCC Intelligent Solutions
- Industry
- Software Development
- Company size
- 1,001-5,000 employees
- Headquarters
- Chicago, Illinois
- Type
- Public Company
- Specialties
- Enterprise SaaS, Analytics, Software, P&C Insurance, Autos, Internet of Things, Photo Analytics, Artificial Intelligence, Mobile Application Development, Mobile Integration, Software, and Product Management
Locations
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Primary
Get directions
167 N Green St
9th Floor
Chicago, Illinois 60607, US
Employees at CCC Intelligent Solutions
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Maryling Yu
Chief Marketing Officer skilled at leading high-performance teams to tell edgy brand stories, create authentic engagement, and drive revenue.
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Ben Harrison
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Joe Kaszynski
Growth Marketing | Strategic Planning | Demand Generation | SaaS Campaigns | Data-Driven Decision Making | Cross-Functional Leadership | Global…
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Michael Boeke
Product Management Leader | Focused on B2B SaaS in Fintech + Insuretech + Climate Tech
Updates
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Our Moments of Truth study discovered that speed does matter during the repair process but something else ranked as the most critical factor that impacted customer satisfaction. Find out what that moment is below.
Is Speed Really What Matters Most to Your Repair Customers?
CCC Intelligent Solutions on LinkedIn
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Down in music city this week? 🤠 #TeamCCC is ready to greet you for day 2 of #GuidewireConnections! Guidewire Software #LifeJustWorks
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The average transaction price for new vehicles has surged from $36,555 in January 2019 to $48,166 in July 2024. Now, with dealers facing an oversupply of vehicles, prices may start to level off as the focus shifts from availability to affordability. To learn more about this and other auto claims and collision repair industry insights, download our Q3 edition of Crash Course: https://cccis.info/3YEuUTc
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At Guidewire Connections this week? 👋 Stop by Booth CM S8 and check out how we make integrating CCC solutions with your Guidewire Software environment…well, easy. Think: Less effort. More results. Come say hi! #GuidewireConnections #TeamCCC #LifeJustWorks
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No matter the horsepower or level of customization on supercars, #CCCHandlesThat. If you are in need to receive speedy complex specialty vehicle valuations, our team is ready to help. 💨 Learn More: https://cccis.info/4fOLYLM #CRV #SpecialityVehicles #Valuations
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The ongoing decline in collision repair technicians — from 158,600 in 2017 to 152,500 in 2021 — may further strain repair shop capacity in the coming year. To learn more about the trends shaping 2025, download our #CrashCourse Q3 Report. https://cccis.info/3YGf629
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Honored to be recognized as CIECA’s Electronic Commerce Company of the Year! CCC is committed to advancing industry standards that help businesses and technology work seamlessly together—making life just work for our partners and customers. Huge thanks to CIECA for this award and to #TeamCCC for driving meaningful impact across the industry.
Congratulations to CCC Intelligent Solutions for receiving CIECA's Electronic Commerce Company of the Year Award during the Red Carpet Awards Night. The event was held on Nov. 5 in Las Vegas, NV. The award was accepted by Mark Fincher, CCC's Vice President of Product Management, who has participated as a Board of Trustees member since 2018. "This company has always been a proponent of industry standards to drive interoperability between businesses and the technologies used to manage them," said CIECA Chair Ashley Denison, CIO at Caliber Collision. "The company regularly demonstrates its commitment to using CIECA standards and supports CIECA’s growth and impact throughout the industry. L to R: CIECA Executive Director Paul Barry, Mark Fincher and Ashley Denison #collision #collisionrepair #standards #standardsdevelopment #standardsmatter
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In our Q3 #CrashCourse Report, we take a look at ongoing supply chain shortages, including how disruptions in #semiconductor production — critical for components like sensors and safety systems — could continue to impact parts availability in 2025, leading to longer repair times. To learn more about this and other industry insights, download our Q3 edition of Crash Course: https://cccis.info/3UnECH5
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