Rolling out a new ERP system is like teaching someone to drive a new car - hands-on practice makes all the difference. Start by breaking the training into bite-sized sessions. For example, a manufacturing client began with basic navigation before diving into complex features. Use real scenarios they’ll face daily and provide step-by-step guides. Encourage questions and feedback throughout. Offer continuous support, so they don’t feel overwhelmed. By focusing on practical, relatable tasks, you make the transition smoother and more effective.

When rolling out a new ERP system, I’ve found that combining structured training with ongoing support works best. I prioritize role-based training to ensure each team member learns the features most relevant to their responsibilities, avoiding information overload. Interactive workshops are essential, as they allow employees to engage directly with the system and build confidence through hands-on practice. Post-implementation, I provide continuous support with resources like video tutorials (e.g. Oracle MyLearn), user manuals, and a responsive helpdesk. This approach ensures not just initial adoption but sustained success as the team grows more proficient with the system. E-learning is helpful for them to revisit topics they want to deepen.

1. Tailored Training: Customize training to address specific roles and responsibilities within the team. 2. Hands-On Practice: Provide real-world scenarios and interactive exercises to enhance learning. 3. Step-by-Step Guides: Create simple, easy-to-follow manuals or videos for self-paced learning. 4. Train-the-Trainer: Designate key users as internal trainers to support peers during and after the rollout. 5. Ongoing Support: Offer continuous access to help desks, FAQs, and regular check-ins for reinforcement. 6. Feedback Loops: Gather feedback and adjust training based on team needs and challenges.

ERP user training should include the explanation of the benefits of the relevant ERP modules and their integration. Technical ERP characteristics like centralized database need to be related to organizational advantages like single source of truth and improved cross-functional collaboration. Furthermore, hands-on ERP experience with business scenarios helps to make these benefits more obvious to the learners. Ongoing support assists the ERP users in applying the learned skills to the workplace for ERP experience accumulation which is conducive to continuous business process improvement and ERP adoption.

Rolling out a new ERP system requires a structured, inclusive approach. I begin by involving key team members early, gathering their input to tailor training to their needs. Hands-on sessions, supplemented with easy-to-follow guides, help build confidence. Breaking training into manageable phases ensures gradual learning without overwhelming the team. Offering real-time support and addressing concerns fosters trust and smooth adoption. Regular feedback loops let us refine the process, and celebrating small wins motivates the team. Effective ERP training is about collaboration, clarity, and patience.