Tools to solve compatibility issues? From a UX perspective, it would come down to using emulators to simulate the device, but more from an ergonomic and demographic approach to ensure that when an application does eventually "crash" there are contingencies and barriers that preserves the users data and recovery efforts. Compatibility issues are inevitable as devices and operating systems upgrade, thus requiring new version releases, but for UX/CX, the question is, is the application offering intuitive solutions that creates confidence for the User to recover?

To tackle mobile app crashes across devices, I’d use tools like Firebase Crashlytics and Sentry to identify specific bugs and crash patterns. Cross-platform testing tools like BrowserStack or Sauce Labs allow us to test the app on various devices and OS versions, ensuring compatibility. Automated testing frameworks like Appium can help catch issues before release. By leveraging these tools, we can pinpoint and resolve compatibility issues efficiently, creating a smoother experience for all users.