The National Library of Medicine (NLM) bills customers in one of two ways: through the Electronic Fund Transfer System (EFTS) OR our fiscal agent, GMG Management Consulting, Inc. EFTS customers are billed monthly from their MLA EFTS account balances. GMG customers are billed quarterly via an emailed invoice.

Contact and other information for both are below:

EFTS
General Info: https://www.mlanet.org/efts
For current users:  https://www.mlanet.org/efts/help
Contact: efts@mail.mlahq.org

GMG Management Consulting Inc.
Phone : 443-542-0529 9:00 am-5:00 pm EST
Fax: 443-656-0336
Email: invoices@gmg-mgt.com
Attn: Accounts Receivable