24/7 on-demand care with Prime

Amazon One Medical is a modern approach to medical care—allowing people to get care on their terms, on their schedule. One Medical members receive ongoing support for their healthcare needs, using the One Medical app to book in-office doctors’ appointments at locations near them, and to request 24/7 on-demand virtual care at no extra cost. Amazon One Medical Pay-per-visit gives Amazon customers the option to seek out one-time virtual visits for 30+ common conditions.

Amazon One Medical gives people two ways to get medical care: Membership and Pay-per-visit.

Membership provides on-demand virtual care nationwide for ongoing support of healthcare needs, and a differentiated primary care experience if you live near a One Medical office. One Medical members can use the One Medical app to access 24/7 on-demand virtual care at no extra cost, including Urgent Video Chats. They can also use the app to message with their providers, easily request prescription refills and renewals, access their health records and care plans, and book same and next-day appointments for remote or in-person visits. Scheduled visits are billed to you or your insurance, with most major insurance plans accepted. One Medical memberships can be purchased by Prime members for $9/mo or $99/yr for the first member and $6/mo or $66/yr for each additional family member (maximum 5). If you're not a Prime member, One Medical memberships are available at OneMedical.com for $199/yr.

Pay-per-visit provides fast, convenient treatment for 30+ common health conditions through one-time virtual visits. With Pay-per-visit, you pay a flat, out-of-pocket fee of $29 for a message-only visit (not available in all states for all conditions) or $49 for a video visit. If you don’t live near a One Medical office or if you already have a primary care provider, but you need a quick, one-time virtual visit for a common condition, Pay-per-visit may be a good option for you.

One Medical’s philosophy is rooted in quality care, patient-centered design, and a smart application of technology. To deliver the best preventive medicine, acute care, and chronic condition management, One Medical provides medical professionals the time and tools to make the best decisions for your health.

Each primary care provider places a strong emphasis on fostering patient-provider relationships based on trust and mutual understanding, taking the time to get to know you and your unique health story. Providers want to understand how your history and lifestyle affect your overall well-being, and they’ll collaborate with you to customize a plan that fits your life and helps you achieve your goals. One Medical providers aim to be your long-term health care advocates, partnering with you to manage your health issues and navigate complex medical decisions. By using diagnostic tests appropriately and avoiding overdiagnosis or unnecessary prescriptions, they empower you to make positive changes in your health and your life with newfound knowledge, support, and guidance. And because providers see fewer patients than typical primary care providers each day, they’ll have more time to spend with you to address your concerns. One Medical stays by your side every step of the way, helping you understand your care plan even after you leave the office.